First Aid Course Reviews April 2019

Thank you to each of our students who took the time to complete their post course review & evaluation form. We are always happy to look through these and respond to any comments made.

Each month we post these (good and bad) in a blog, so you can get a sense of how we are performing in realtime.  The comments and first aid course reviews we’ve received during April 2019 are below, along with some responses from us.

What Did You Think We Can Improve About Our Courses?

Learning different skills and what to do in different situations 

It was very detailed

Very well presented and informative. Helped to teach me the correct techniques required for first aid while keeping it light hearted and interactive. 

The course was very well adapted our situation (i.e. nature conservation work) 

Trainer was very knowledgeable, there was good pace to the day. I’ve been on several First Aid courses over my career but this was the best.

I thought the course, was very informative, fun, expertly delivered and thought provoking.

I liked the practical nature of the course, the trainers were both experienced in relevant outdoor activities and the scenarios were targeted to our Club needs and individual interests.


Ann’s knowledge of first aid as it relates to the outdoor experience was perfect for us

Excellent mix of other trainees. 

Paced well with plenty of time for appropriate questions and discussion.

Great weather 😉

Leaders knowledge of the subject matter and method of delivery including practice and feedback sessions.

Assessment throughout the course works well. It works better than a test at the end.

What Did You Think We Could Improve About Our Course?

It was very good and I feel that no improvement is needed 

The course was excellent!

More time to discuss specific situations.

More time is always a challenge as we are constrained by both the time available, and the amount of content that needs to fit into that time. Our trainers are always available to chat further at lunch breaks or following the course. 

The training experience was excellent as a majority of the candidates had prior experience, making the discussions and stories very interesting.

There were lots of people on the course who had done several previous courses (incl myself). At times I felt the instructors had to fend off a lot of questions along the line of ‘oh but on my last my course it was this way…’ or ‘has that changed then?’ etc. I thought this impacted the pace at times but the guys did an admirable job handling it. Perhaps it’s just worth mentioning at the start that it’s recognised that people may have done previous courses, it’s possible some things have changed and that everything they are teaching is the most current advice – it’s possible you’ve learned something different in the past but this is what we’re teaching now.

Thanks for this feedback – it can certainly be a challenge managing the different experience levels on a public course but we’re glad to hear it was managed well this time. 

The other thing is that we paired off with a partner for the 2 days to practice but we were pretty much always with the same person. I got on very well with my new friend but I think from a learning perspective it’s better to work with someone different each time.

Great feedback, thanks.  We do try to swap partners regularly during the course, but on some occasions this isn’t possible for training or context requirements, or practical.  

Perhaps effective management of the know it alls – maybe something in the course joining instructions to suggest only meaningful contribution and not test the patience or understanding of the course leaders.

As with the response above, this can be a challenge, and something that we have to deal with as it happens.  Thanks for the suggestion.

Little bit more of the basic 1st aid. People with 0 knowledge of the subject might attend this course.

We always start at the very start on every course and build up from there, no prior experience is required, and in fact, prior experience can be a hinderance – ref the responses above

Think some of the more basic first aid might have been covered. It was very heavily focused on recovery position, unconscious people and needing a mobile signal!

What you have described is basic life support, in an outdoor environment that is what we have to focus on.  Keeping casualties alive is the first priority and first aid at it’s most basic

I don’t think any improvements could be made.


The only thing I would add is that the experience of being a casualty while everyone is practicing is indicative of what a real casualty may be experiencing. Lots of noise, hard to hear first aider, not knowing what is happening. This is a very minor suggestion as I felt that the standard of the course was already outstanding. It’s just something that I noticed personally.

Excellent Feedback, thanks.  And great to hear that the scenarios are experiential as a casualty as well as as a first aider.