Set Up Emergency Contact Information On iPhone

Set Up Emergency Contact Information On iPhone

It used to be the case that we were encouraged to add Emergency Contact Information via an “In Case of Emergency”, or ICE number to our contact list. This would be the person we would want to be called if we were found unconscious or otherwise incapacitated.

However, as smart phones have taken over, containing increasingly sensitive data, it is usual for them to be locked, and only accessible with a passcode, fingerprint or similar. So this renders the ICE number in your contact book useless.

Thankfully Apple and other tech companies have realised that the ability to show medical or emergency information on the ‘lock’ screen of a phone or smart watch is vital, and could make a difference to the outcome of an emergency.  Increasingly, paramedics and other rescue professionals are going straight to a casualties phone to find this information, in the hope that it has been input.

On iOS (Apple) devices it is easy to do and the medical ID information is simply found in the Health App.  Check our other blog for instructions on how to set up Emergency Contact Information on an Android Device

Set up your Emergency Contact Information Using Medical IDEmergency Contact Information on iPhone - Medical ID

  1. Open the Health App and tap Medical ID > Edit.
  2. Enter your preferred emergency contacts and health information like your birth date, height, and blood type.
  3. Make sure you turn on Show When Locked to make your Medical ID available from the Lock screen. In an emergency, this gives people who want to help some important information, like the emergency contacts that you’ve entered.
  4. When you’re finished, tap Done.

Make an emergency call and access Medical ID on iPhone

If an iPhone has a Medical ID, you can view emergency medical information on the device or make an emergency call. To view the Medical ID, open the Health app and tap Medical ID. If the iPhone is locked, follow these steps:

  1. Press the Home button.
  2. Tap Emergency.
  3. On the Emergency call screen, you can make an emergency call, or tap Medical ID to see emergency medical information stored on the device.

In this Video, we show you how to do this on your iPhone


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Make an emergency call and access Medical ID on Apple Watch

  1. Press and hold the side button on your watch until the Emergency SOS slider appears.
  2. Continue to hold down the side button. Wait for a countdown to begin and an alert to sound. You can also drag the Emergency SOS slider.
  3. When the countdown ends, your watch automatically calls emergency services.
  4. Otherwise, slide to access the Medical ID.

Our First Aid Feature Requests

Some features we’d like Apple and other tech giants to include within the Medical ID functionality:

  • Displaying any medical conditions as part of the Medical ID (update – this has now been added by Apple, giving users the ability to add further information to the Medical ID feature)
  • Make Medical ID compulsory for all iOS devices.  The number of people who are unaware of this feature is astonishing, until it becomes compulsory, please help by sharing this post with your friends and family.  It could save their life.