This is how to dial 999 when you’re too scared to speak out loud

This is how to dial 999 when you’re too scared to speak out loud

This is how to dial 999 when you’re too scared to speak out loud

We’ll you know about a little known way to let the emergency services know you are in trouble, but you cannot say anything.

Knowing this simple tip could save your life.

  • Imagine you are suffering domestic abuse, you have managed to call 999 secretly on your mobile but you can’t talk to the operator as the abuser will hear you.
  • If you are hiding from terrorists after an attack and need to stay silent how can you let the police and ambulance services know where you are and that you are in danger?

Police Do Not Respond to Silent Calls

A police spokesman said that emergency services do not have the resources to attend every silent 999 call.

“Please do not think that just because you dial 999 that police will attend,” they said. “We totally understand that sometimes people are unable or too afraid to talk, however it must be clear that we will not routinely attend a silent 999 call.

In 2013 a woman murdered in her home by a violent ex-boyfriend while her ten-year-old son slept upstairs, dialled 999 during the attack, only to be ignored by police.

Previously she had been told by police to make an emergency silent call from her mobile phone if she felt she was in danger. But they apparently failed to explain to her the ‘Silent Solution’ protocol, under which she was supposed to give a signal such as a cough, a tap to the handset, or type 55 to indicate it was not a hoax or accidental call.

Silent Solution Protocol – Type 55

Let us take you to the 999 control room.

The operator is sitting at their desk and takes a 999 call. The operator asks which service they require, and there is no answer.

Is this a person in danger or an accidental call?

If there is no answer from the caller, the operator will prompt by asking them to cough, make a noise or tap the handset. If there is still no response the operator will ask the caller to type ‘55’. If there is no answer the call is terminated and it is assumed the call was accidental.

If she had done so the police would have responded to her call but as she did not make a sound, the call was terminated.

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